In the News
Alpine Access To More Than 100 People In Kentucky
August 26 2008Contact center provider to hire home-based employees in Kentucky to meet demand from new and existing customers
Denver, CO – Alpine Access, the premier provider of contact center solutions for brand-conscious companies, announced today that the company is expanding into the state of Kentucky. The company is now hiring home-based customer care professionals in Louisville and surrounding areas in order to meet increasing demand from new and existing customers.
Alpine Access’ continued geographic expansion allows the company to match each employee to the right client program. Recruiting from a large and diverse pool of applicants from across the United States also ensures that Alpine Access customer care representatives are more mature and better qualified than those in traditional brick and mortar call centers. This results in higher average order size, greater revenue per call and increased customer satisfaction for customers like Office Depot, J.Crew, ExpressJet and the Internal Revenue Service.
“We are excited that so many companies are recognizing the quality and value that Alpine Access’ home-based contact center model provides and are pleased to expand our hiring efforts into even more states,” said Christopher M. Carrington, CEO of Alpine Access. “With an economy that is as diverse as its geography, Kentucky and its residents are perfectly matched to meet the needs of our clients. We eagerly anticipate increasing our candidate pool with Kentucky applications.”
Ideal candidates are self-starters desiring home-based employment. Alpine Access customer care professionals have strong educational backgrounds, a work history that includes previous customer service related responsibilities and good online computer skills. To learn more about specific employment requirements or to apply for a home-based position, please visit the Alpine Access website at www.alpineaccess.com and click on the ‘Careers’ tab.
About Alpine Access
Alpine Access pioneered a distinctive home-based employee contact center model in 1998 that provides greater customer connections and premium quality results by matching an elite workforce of agents to specific client needs. With this service, customers in the retail, travel, financial and public sectors, including J.Crew, Office Depot, ExpressJet and the Internal Revenue Service, experience improved operational efficiencies and increased financial success with higher one-call resolution, greater customer satisfaction scores and larger average order sizes.
Alpine Access employs 7,500 distributed home-based agents and has been included on fastest-growing company lists such as the Inc. 500, Deloitte & Touche Fast 500 and the Denver Business Journal in each of the past several years. For more information, visit the Alpine Access website at www.alpineaccess.com or call 1-866-279-0585. Alpine Access – Advantage, yours.™