In the News
Alpine Access Hires Paul Inson As Vice President Of Human Resources
January 28 2008Experienced Professional Makes Supplying Clients with the Best Agents a Top Priority
Denver, CO - Alpine Access, the premier provider of contact center solutions for brand-conscious companies, today announced that Paul Inson has joined Alpine Access as vice president of human resources.
Reporting directly to the CEO, Inson will direct the human resource and recruiting functions to manage the complexities of supporting 7,500 virtual employees working across the nation. Inson will cultivate internal company culture, develop programs to quickly assimilate new employees and establish valuable recognition programs. In addition, he will support the company’s plans to hire over 5,500 new employees next year by proactively locating and training top performing customer service professionals that meet specific client requirements.
Inson has 20 years of experience in broad human resources including directing all aspects of an organization’s HR policies, objectives and initiatives. With his extensive knowledge of building programs that facilitate growth and create a more effective organization, Inson plans to further align Alpine Access’ people, strategy and programs with its aggressive business goals.
“Paul has a unique ability to build a high-performing HR team that supports a company’s business through efficient and effective staffing solutions,” said Chris Carrington, Alpine Access CEO. “With Paul as a member of our executive team, Alpine Access is well positioned to provide our growing client base with the absolute best customer service professionals and the highest possible quality service.”
Before coming to Alpine Access, Inson was the director of staffing and recruitment for Capgemini Americas Outsourcing where he provided efficient staffing solutions for the 3,000 employee organization. Prior to that, he was a human resource leader for Interlink Group. Inson also spent 10 years directing the human resource programs for R.L. Polk & Co.
“Providing clients with access to quality customer service professionals is at the very heart of everything we do at Alpine Access. I’m excited to have the opportunity to help define and build a high performance organization that puts quality service first and foremost,” said Inson. “I fully believe the home-based agent model provides a unique opportunity to hire only the most qualified personnel and am looking forward to assembling strong, customized teams of professionals for each client.”
Inson graduated with distinction from University of Michigan-Dearborn with a B.B.A. in Management.
About Alpine Access
Alpine Access offers competitively-priced customer care services, delivered by superior employees selected from the largest talent base in North America. Our solution results in high quality performance and the lowest total cost for our clients.
Our clients are organizations that value their customers and are passionate about their brand. Alpine Access’ solutions mean access to quality employees, compelling operational efficiency and economic success for our clients.
Alpine Access’s publicly named partners include J.Crew, Office Depot, ExpressJet, and the Internal Revenue Service. Alpine Access also provides solutions for Fortune 50 financial services organizations, as well as other travel, retail and public sector clients. Founded in 1998, Alpine Access employs 7,500 distributed home-based agents and has been included on fastest-growing company lists such as the Inc. 500, Deloitte & Touche Fast 500 and the Denver Business Journal in each of the past several years. For more information, visit www.alpineaccess.com.