Alpine Access was founded in 1998 with a simple, yet revolutionary approach to customer care: rather than bring the people to the work, bring the work to the people. By doing so, Alpine Access could select the very best employees from across the country to handle customer contacts on behalf of our clients. The home-based employee model was born.

Over the past decade, we have established our position as the premium provider of customer care in the industry.

• Recruited, hired, trained and managed all of our Customer Care Professionals (CCPs) virtually since inception.
• All of our CCPs are employees, not independent contractors.
• We hire successful CCPs to work as coaches, team leaders and account managers.
• We have handled tens of millions of calls for clients that want access to quality employees, compelling operational efficiency and economic success from their customer care operations.

These achievements mean Alpine Access is the proven partner for your customer service needs.

Today, Alpine Access has ascended the peak of the customer care industry. We provide our ACE™ - Alpine Customer Experience - solutions that result in top line revenue growth and increased bottom line profitability. Alpine Access means a competitive advantage for your organization.